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The Rise of On-Demand Apps: Boon for Small Businesses

On-demand apps are changing the way small companies conduct business and serve consumers. A recent survey shows that the on-demand apps development market is expected to reach $335 billion by 2025. We all are increasingly consuming on-demand apps, may that be for restaurants, healthcare, sports, shopping, gaming, or video streaming. Quite a lot of on-demand apps like Uber, Zomato, Grofers, Airbnb, 99Acres, Postmates, Lyft, Netflix, Medicast, DoorDash, and TaskRabbit transcend the expected success and reinforce the fact that on-demand app development is flourishing and is here to stay.

What are on-demand apps?

Simply put an on-demand app is a mobile-based solution to connect a customer with a business. Businesses may launch their apps on iOS or Android (or preferably both platforms simultaneously). Having a mobile app for a business greatly aids on-demand services. On-demand apps basically leverage the amount of convenience they provide. They allow customers to order services at their doorstep, exactly when they need them. They are prevalent in all sectors of business; from on-demand food delivery, on-demand medicines, and on-demand ATMs to on-demand cleaning services.

Major factors for the success of On-Demand Applications

  1. Fast, Convenient, and Instant Shopping

Providing customers the power to choose from all the services quickly has earned online retailers a huge customer base. From Swiggy to PharmEasy, on-demand apps offer convenience for customers. All verticals of businesses including healthcare and hospitality are venturing into on-demand apps to explore new ways to interact with customers.

  1. Social Distancing, Contactless Deliveries

 On-demand apps have made lives relatively easier and safer in the ongoing pandemic. Providing an alternative to stepping outside for shopping and with contactless deliveries, on-demand apps have gained massive popularity. Even small businesses collaborated with delivery partners to limit direct interaction, while also allowing a hassle-free shopping experience from the comfort of each customer’s home.

  1. Small Business Must Move Online

The popularity of on-demand apps is predicted to continue to grow. Smartphones, mobile devices, and apps are new storefronts in the “new normal”. Lockdown and social distancing norms have increased usage and dependence on mobile apps for all businesses.

Benefits of On-Demand Apps for Small Businesses

  1. Great Opportunities for Business Growth

Along with getting a website and having a digital presence, small businesses can increase online visibility and explore new opportunities and revenue streams by developing an on-demand app. They provide great customer convenience and can help further promote businesses. By aligning their services by extensively analyzing databases on consumer locations, online shopping behavior, and interests, small businesses can aim for better strategic growth. 

  1. Competitive Edge

New features are being developed every other day that has revolutionized how people do the shopping and also how businesses can better market their products to potential customers. Over the last decade many comprehensive sets of features like real-time tracking, wish list creation, targeted advertisement, and a variety of contactless payment technologies have come into the picture. It is the best time for small businesses to leverage the mobile app platform through on-demand apps to gain a competitive edge.

  1. Improved Customer Engagement

If you own a business that deals directly with end consumers, having an on-demand app will help you with better customer engagement. You can interact with customers through push notifications, direct promotions, and loyalty programs to enhance customer engagement. Apart from that apps offer peace of mind and are a convenient and secure option that helps save a lot of time without the need to leave home.

  1. Scalability

There has been a boom in the success of on-demand apps because they are greatly scalable as per consumer requirements. This means that on-demand apps help adapt to changing marketing conditions in scalability and security and meet the diverse needs of the business. 

  1. Leverage the Latest Technology

No one can prosper with obsolete tools and technology. Leveraging the latest mobile app development technology, as it comes will improve the quality of service you offer. Small businesses can flourish by creating innovative apps. They have emerging technologies including Artificial Intelligence, GPS, 5G, and Chatbot at their disposal. This further helps small businesses stand out in a fiercely competitive market.

Final thoughts

The world’s on-demand economy is flourishing. Now is the time for “carpe deim”. New normal has sent the customers looking for services online. To sustain, small businesses have to shift online, while strategically partnering with an on-demand app development company and take their business to new heights.

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